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FEATURES > CONTACT MANAGEMENT
Connect with your customers better
Vtiger's Contact module enables you to manage contacts smartly for new-age businesses. Optimize your customer relationships using One View for meaningful interactions.
What is Contact Management?
Contact Management is the process of collating and organizing contact information. Track customer interactions, increase conversions, and drive up your sales.
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Capturing contacts made easy
Lead capture from websites and social media
Use webforms to transform website visitors to leads effortlessly. Identify prospects from social media with a few clicks.
Contact migration through import made easy
Contacts can be easily imported from third-party apps such as Google Contacts, webforms, CSV files, .vcf files. or email. Automatically can also be capture leads from inquiries via emails, chats, and calls.
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Leverage lead scoring for targeted marketing
Lead scoring for higher conversions
Lead scores calculated from the profiles and engagements can be used to pursue leads smartly to gain higher conversions.
Vtiger Enrich for insights
Gain a better understanding of the leads using social media via Vtiger Enrich.
Lead nurturing done right based on data
Leverage data like source, region, engagement, deal size, etc., for smarter lead nurturing that guarantees results.
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A single platform to process every aspect of a contact
Contact record - a mountain of information
A contact record is a repository of information about a contact. It includes data on the customer, organization, deals, quotes, interactions, notes, etc.
Intelligent contact search to save time
Find any contact with whatever limited information that you have. Even partial profile information is sufficient for finding the contacts.
Reach out to contacts smartly at the right time
Vtiger informs you of when a contact is online, idle, etc.
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Simplified communication and collaboration
Communicate with a contact
You can communicate with a contact directly from a contact record via email, SMS, phone call or a WhatsApp message.
Get your teammates to participate in an interaction
Use @Mention to tag teammates when you need them in a particular interaction with a contact.
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One View (360-degree view of contacts)
Finding contact-related information is now unbelievably easy, thanks to One View including all engagements.
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Eliminate data redundancy through deduplication
Data redundancy can lead to wastage of storage and unwanted multiplicity in business communications.
CASE STUDIES
Why our customers love us
Sales Productivity
Breezway consolidates and automates its business processes with Vtiger, resulting in YoY sales growth.
Automate
Pactia uses Vtiger Workflows to automate its sales process to save time and focus on the more important tasks.
Customer base Growth
GB Advisors customizes its CRM experience using Vtiger to scale up its customer base exponentially.
Sign up for Vtiger CRM to get a 360-degree view of the contacts and focus on better customer relations.
No credit card required. Cancel anytime.
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